Frequently Asked Questions

🚚 Shipping

How long does shipping take?
Orders are processed within 1-3 business days. Delivery typically takes 7-15 business days depending on your location.

Do you offer free shipping?
Yes! We offer free shipping on all orders worldwide.

Will I get a tracking number?
Yes! Once your order ships, you'll receive a confirmation email with a tracking number.

🔋 Product

How does the AquaBlast charge?
The AquaBlast charges via USB — simply plug it in like your phone. A full charge takes approximately 2-3 hours.

How far does it shoot?
The AquaBlast can shoot water up to 10 meters at high speed.

How long does the battery last?
On a full charge, you get approximately 30-45 minutes of continuous use.

Is it waterproof?
The AquaBlast is water-resistant and designed for outdoor water play. Avoid fully submerging the device.

What colors are available?
The AquaBlast is available in Black Edition and Blue Edition.

↩️ Returns

What is your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied, contact us and we'll make it right.

How do I start a return?
Simply reach out to us via our Contact page and we'll guide you through the process.

💳 Payment

What payment methods do you accept?
We accept PayPal and credit cards. You can pay with your PayPal account, or if you don't have one, you can pay directly with your credit card through PayPal — just enter your email address and card details at checkout. No PayPal account required!

Is my payment information secure?
Absolutely. Our store uses SSL encryption and all payments are processed securely through PayPal's trusted payment system.

Still have questions? Contact us — we're happy to help! 💦